How We Work
AN INDUSTRY LEADER
Over the past 30 plus years, Gicon Pumps & Equipment has grown to become an industry leader in water-handling and water-processing products. We service our customers in many industries related to the movement of water worldwide and all our company locations are equipped and stocked to offer our customers innovative solutions.
Mission Statement
THE HIGHEST QUALITY.
THE BEST SERVICE.
We provide the highest quality and most efficient pumps and pump systems components at a fair price and fair profit. We seek challenges to create innovative solutions in order to demonstrate our commitment to excellence. We will accomplish our mission through quality control programs backed by fair policies, product development, product awareness, adequate inventories, vendor diversity, education in application and installation, strategic alliances with pump systems professionals and customer service provided by some of the most knowledgeable people in the industry. As pump systems professionals, we recognize that the key to both our and our customer’s success is meeting our customers’ needs so that we remain a dependable and cost effective source.
OUR JOURNEY
Our business journey began in Amarillo, Texas in 1979 operating under the chartered name Amarillo Pump & Supply Co. Our founding focus was to serve the groundwater industry as the best value-added pump supplier. Since then, we have continued to grow our technical skills, product and service offerings, served markets, and geographic coverage through the investments of business expansions and acquisitions. Due to company growth, we have operated under distinctive business names in various markets such as Amarillo Pump & Supply Co., APSCO, Desert Pump & Supply, and formally Global Pumps & Equipment. Companies that have been acquired include Desert Pump & Supply, Flo Mechanical, and JV Tube & Shaft.
On August 24, 2009, we adopted our newly registered trade name, Gicon Pumps & Equipment, to uniquely identify our company to our most valued asset, the customers we serve. We now operate 9 locations and employ over 150 trained and talented personnel, each dedicated to quality customer service.
OUR HIGHLY QUALIFIED STAFF, EXCELLENT FACILITIES, HIGH-TECH TOOLING AND EQUIPMENT ENABLE US TO EARN THE TRUST OF OUR CUSTOMERS AND OUR REPUTATION AS AN INDUSTRY LEADER.
Quality Statement
A FOCUS ON QUALITY
CUSTOMER SERVICE
We will continuously improve our quality of service by striving to understand our customers’ needs. We will seek to become our customers first and best choice by structuring our company to fulfill those needs and by doing the job right the first time, every time. We wish to become partners in progress with our customers by earning and protecting their trust.
ASSOCIATIONS
We are members of the following associations in order to better serve our customers.